If you ordered the
Diet
Water Stick® and tried it, but
are not delighted with the results, we will happily refund your money. There
are certain guidelines to our generous return policy. These guidelines are
listed below:
1. You must request a return within thirty
(30) days of your order date.
2. If you ordered more than one
Diet
Water Stick® you must return
the additional Diet
Water Sticks in original
'new' condition.
3. Please
click here to
contact us for a Return Merchandise number. Your number will be issued via
email and will be necessary to complete the return and refund.
4. Please package your return and write the
return order number clearly on the package. Please note that we will not
be able to offer a refund on partially returned orders, so make sure that
everything is there.
5. Please ship the package to:
RT & Associates
PO Box 731
Crawley, Sussex, RH11 7WJ
(United Kingdom)
6. Your refund will be issued via the same
method that payment was made. If you paid with your credit card, your
refund may not appear until next month's statement.
7. We cannot accept packages marked "Return
to sender."
Due to the generous nature of our generous
policy we do strictly enforce the following terms and conditions:
The "free" £4.95 postal and handling charge
will be deducted from the final credit to cover postal and handling costs.
Re-order constitutes satisfaction and voids
the guarantee
All customer must contact customer service
before returning your product. Returned products without a return
authorization number will be refused.
No returns will be accepted if postmarked more than 30 days after the date
of your order.
We cannot accept packages marked "Return to
sender."
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